First Commercial Limited (FCL) is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the FCL Website and governs data collection and usage. By using the FCL website, you consent to the data practices described in this statement.

FCL may collect personal identifiable information, such as your e-mail address, name, work address and telephone number. FCL may also collect anonymous demographic information, which is not unique to you, such as your postcode, age and gender.

There is also information about your computer hardware and software that is automatically collected by FCL. This information can include: your IP address, browser type, domain names, access times and referring Website addresses. This information is used by FCL for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of FCL’s Website.

FCL encourages you to review the privacy statements of Websites you choose to link to from FCL so that you can understand how those Websites collect, use and share your information. FCL is not responsible for the privacy statements or other content on Websites outside of FCL’s Website.

FCL collects and uses your personal information to operate the FCL Website and deliver the services you have requested. FCL may also use your personally identifiable information to inform you of other products or services available from FCL.

FCL does not sell, rent or lease its customer lists to third parties. FCL may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, FCL may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to FCL, and they are required to maintain the confidentiality of your information.

FCL does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

FCL keeps track of the Websites and pages our customers visit within FCL, in order to determine what FCL services are the most popular. This data may be used to deliver customized content and advertising within FCL to customers whose behaviour indicates that they are interested in a particular subject area.

FCL Websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on FCL or the site; (b) protect and defend the rights or property of FCL; and, (c) act under exigent circumstances to protect the personal safety of users of FCL, or the public.

The FCL Website uses "cookies" which may be used to personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize FCL pages, or register with FCL’s site or services, a cookie helps FCL to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same FCL Website, the information you previously provided can be retrieved, so you can easily use the FCL features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

FCL secures your personal information from unauthorized access, use or disclosure. FCL secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.

FCL will occasionally update this Privacy Policy to reflect company and customer feedback. FCL encourages you to periodically review this Policy to be informed of how FCL is protecting your information.

FCL welcomes your comments regarding this Privacy Policy. If you believe that FCL has not adhered to this Policy, please contact FCL at admin@firstcom.com.au. We will use commercially reasonable efforts to promptly determine and remedy the problem.